Terms of Service

Last updated: 1 August 2025

1. Acceptance of Terms

By accessing or using Bookingly (“the Service”), operated by Bookingly Ltd, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Bookingly provides a multi-tenant online booking platform for UK-based salons and restaurants. Features include appointment scheduling, staff management, deposit collection via Stripe, and customer management.

3. Accounts

• You must provide accurate information when creating an account.
• You are responsible for maintaining the security of your account.
• Accounts are per business. You may not share login credentials.
• You must be at least 18 years old to create an account.

4. Subscription and Payment

• Bookingly charges £29 + VAT per month per business after the 14-day free trial.
• Subscriptions renew automatically unless cancelled.
• Payments are processed via Stripe. You authorise recurring charges.
• We reserve the right to change pricing with 30 days' notice.
• No refunds are provided for partial months, except as required by UK law.

5. Deposits and Customer Payments

Bookingly facilitates deposit collection between businesses and their customers. Bookingly is not a party to the contract between a business and its customers. Disputes about appointments or services are between the business and the customer.

6. Acceptable Use

You must not:

• Use the Service for any unlawful purpose
• Attempt to access another tenant's data
• Reverse engineer or copy the platform
• Upload malicious code or attempt to disrupt the Service
• Use the Service to process data of children under 13 without appropriate consent

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy and, where applicable, our Data Processing Agreement.

8. Intellectual Property

All rights in the Bookingly platform, branding, and documentation are owned by Bookingly Ltd. You retain ownership of your business data and customer data stored in the platform.

9. Termination

• You may cancel your subscription at any time in Settings.
• We may suspend or terminate accounts that violate these Terms.
• On termination, we will provide a data export for 30 days before deletion.

10. Limitation of Liability

To the maximum extent permitted by UK law, Bookingly Ltd shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service. Our total liability shall not exceed the fees paid in the 3 months prior to the claim.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes

We may update these Terms. We will notify you by email at least 30 days before material changes take effect. Continued use constitutes acceptance.

13. Contact

Bookingly Ltd
Email: legal@bookingly.co.uk